Frequently Asked Questions

Shipping

Current shipping time: 5-7 business days

Customs and import taxes:

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & exchanges

I don't accept returns, exchanges, or cancellations. Please contact me within 48 hours if you have any problems with your order.

Digital Products

By purchasing my digital items, you agree to use my art for personal use only. You are also agreeing to not alter or redistribute in any way. File sharing is not allowed. Resizing is acceptable, but you may not make any other alterations. You may not extract any part of this download to use as a different product. You may not resell this item or use it for personal profit. Please tag @nibandfleur when sharing on social media.

No cancellations or refunds will be given for digital items.

Please contact me if you have any questions regarding these terms.

Last updated: December 1, 2025